M Club FAQs

1.Why do you have MOCREO M Club program?

At MOCREO we strive to design our products from a consumer perspective with a commitment to constant improvement. The MOCREO M Club was created so we can more directly engage with users to learn how we can do better. Particularly for our new release products, we offer a limited supply of free test samples in exchange for early feedback. This feedback helps us better gauge market response and get a head start on any areas that might need improvement.

M users are individuals who not only appreciate free products, they are pioneers who enjoy testing, sharing helpful suggestions to our product, marketing, and customer service teams. They also enjoy sharing their experiences with other prospective buyers.

2. What are the Program benefits?

M Users can apply for a free MOCREO product to review and keep up to 8 times every year (12 months from first product request). Selections will vary to reflect our product focus, but M Users may choose according to their own interest – there is no obligation to receive or review an undesired product.

M Users also receive regular exclusive discounts on MOCREO products.

M Users will occasionally have the opportunity to get bonus gifts after helping us complete surveys.

3. What are the program responsibilities?

M Users are expected to test and provide quality feedback on products and their features within 10 days of receiving the product and posting helpful product reviews that will better inform other potential customers. If circumstances prevent a M User from providing timely feedback, they are expected to provide advanced notice. Otherwise, delayed feedback may impact eligibility to apply for future MOCREO products.

M Users are expected to help us by completing surveys that help us improve our products and brand image.

If in need of assistance during the testing, M Users are encouraged to contact our customer support team [email protected]

4. How can I join the program?

Please complete and submit the application form by clicking the "Apply Now" button in this page. You will receive notification of the outcome within 3 business days.

5. I'm a new M user. How do I get started?

Please complete and submit the application form by clicking the "Apply Now" button in this page. You will receive notification of the outcome within 3 business days.

6.What if I'm not interested in the current product selections?

If none of the current products strike your fancy, please wait for an update of selection which typically occurs every couple weeks. You can like us on Facebook or follow us on Twitter to get firsthand updates.

7. How will I be notified of new product selections?

Like us on Facebook or follow us on Twitter to get first-hand updates. If a product has limited compatibility (such a specific cell phone or laptop model battery), we will contact M Users who have related device by email. So to receive more customized updates, please indicate your preferences, interests, and relevant devices in your application. M Users who miss the chance to review any MOCREO products for 3 consecutive months can directly email [email protected]

There are no products matching the selection.