FAQs

FAQs about MOCREO

  1.  Is there a way I can learn more about the MOCREO Family?
  2.  What if I can't find the MOCREO Product I want?
  3.  Are there any benefits to having an account with you?
  4.  How can I get assistance if I need it?

FAQs about Order

  1. Where to buy ?
  2. How do I track my order?
  3. I am not satisfied with the product. What can I do?
  4. What’s the return procedure?
  5. What's the Waranty & Returns policy?

FAQs about MOCREO

  1. Is there a way I can learn more about the MOCREO?
    See our About us section to learn more about MOCREO.
  2. What if I can't find the MOCREO Product I want?
    MOCREO provides most of intelligent accessories for smartphones, tablets and PCs. If you couldn’t find the product you need, feel free to contact us to apply your requests.
  3. Are there any benefits of having an account with you?
    With your MOCREO account, you will have access to the following information:
      • Your Account Information
      • Your Order History
      • Process a Return
      • Your Wish List
      • Your Email Subscriptions
      • Your Coupons and Gift Certificates
      • Order Status
  4. How can I get assistance if I need it?

FAQs about order

  1. Where to buy?
    We're now partners of many online stores, majority of MOCREO's products can be purchased online, go to stores >>
    You may also visit one of your favorite search engines on the web and type "MOCREO" for listing of online vendors that may carry MOCREO's Product.
  2. How do I track my order?
    You can track your orders in the online store where you bought MOCREO products.
  3. I am not satisfied with the product. What can I do?
    If you are not satisfied with the product you received, you can contact our customer service on the store where you paid the product. Also, you can contact us directly on our official site.
  4. What’s the return procedure?
    Please do not discard the mailing envelope and product packaging. Pictures of the proceeding items are needed when contacting us.
    Always contact Customer Service and wait for instructions before returning anything.
  5. What's the Warranty & Returns policy?
    Please refer to warranty & returns policy.