Why I failed to receive the alerts? ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ - 1. Please check if you have enabled the following settings: - Check how to set up the Hub Beep alert. `Climate Sensor - ST3 <../alerts/how-to-configure-alerts-T&H.html>`_ `Temp Sensor - ST4 <../alerts/how-to-configure-alerts-T&H.html>`_ `Temp Sensor - ST5 <../alerts/how-to-configure-alerts-ble-T&H.html>`_ `Temp Sensor - ST7 <../alerts/how-to-configure-alerts-st7.html>`_ `Water Leak Sensor - SW2 <../alerts/how-to-configure-the-alarm-ble-w.html>`_ - `Click here <../alerts/how-do-i-turn-on-email-alerts-and-app-push-notifications.html>`_ to see how to set up email and app push alerts. - 2. You can check as follows: - Set the temperature/humidity threshold of the sensor lower than the current measurement to trigger an alert (Water leakage sensors trigger the alert when the probe comes into contact us(contact@mocreo.com) with water) - 3. Check for alerts: - Whether the Hub will beep after an alert is triggered. - Whether an alert notification email is received in the mailbox after an alert is triggered. - Whether a mobile device receives an app push alert notification after an alert is triggered. If you have set everything up and still cannot receive alert notifications, please contact us(contact@mocreo.com) .