MOCREO Sensor’s User Manual

Usage Instructions

• MOCREO Sensor Hub
  • Start the Configuration
  • Reset the Hub
  • Reset the Sensor
• Instructional Video
  • How to Setup the MOCREO Temperature Sensor (ST3)
  • How to Setup the MOCREO Temperature Sensor (ST4)
  • How to do if Sensor data is not updated?
  • How to Preset Temperatureand Humidity Monitoring Target Range and Over Range Alarm Mode
  • The Way to Handle MOCREO Sensor Dropout Issues , Unpair and Re-add Sensors
  • How to Install and Setup Hub

Web Portal Instructions

• Hub Web Portal
  • How to Access to Hub Web Portal
  • Associate Hub to an Account
  • Hub / Nodes Management
  • Choose Zigbee Channel
  • Check Hub Update
  • Download System Log
  • Dimmable hub status light
  • Alarm Schedule
• App Web Portal
  • How to Access to App Web Portal
  • Upgrade the firmware of the hub via the app
• Release Notes
  • IoT Hub
  • App / Portal

Support

• FAQ
  • How does it work?
  • Device Setup
  • Basic Troubleshooting
  • Deployment
  • Hub
  • Battery
  • Data & Cloud
  • Zigbee Protocol
  • E-mail
  • Temperature Sensor-ST7
  • Water Leak Sensor-SW2
  • Temp Sensor-ST5
• Abnormal Push Notification on Android Phone
  • Cause 1. The MOCREO Sensor App is closed by the Battery Saver.
  • Cause 2. The network of the MOCREO Sensor App is disconnected by Battery Optimization.
  • Cause 3. The MOCREO Sensor App is closed manually via Task killer.
  • Cause 4. Android heartbeat interval.
  • Cause 5. Enable “Auto Run” for MOCREO Sensor App.
• Feedback
• Responsible Vulnerability Disclosure