MOCREO Sensor’s User Manual

Usage Instructions

• MOCREO Sensor Hub
  • Start the Configuration
  • Reset the Hub

Web Portal Instructions

• Hub Web Portal
  • How to Access to Hub Web Portal
  • Associate Hub to an Account
  • Hub / Nodes Management
  • Choose Zigbee Channel
  • Check Hub Update
  • Download System Log
  • Dimmable hub status light
  • Alarm Schedule
• App Web Portal
  • How to Access to App Web Portal
  • Upgrade the firmware of the hub via the app
• Release Notes
  • IoT Hub
  • App / Portal

Support

• FAQ
  • How does it work？
  • Deployment
  • Battery
  • Data & Cloud
  • Zigbee Protocol
  • E-mail
• Abnormal Push Notification on Android Phone
  • Cause 1. The MOCREO Sensor App is closed by the Battery Saver.
  • Cause 2. The network of the MOCREO Sensor App is disconnected by Battery Optimization.
  • Cause 3. The MOCREO Sensor App is closed manually via Task killer.
  • Cause 4. Android heartbeat interval.
  • Cause 5. Enable “Auto Run” for MOCREO Sensor App.
• Instructional Video
  • Download the Mocreo sensor Hub APP and create an account
  • Setup video tutorial for binding hub and activating sensor
  • Separately purchased sensor setup operation tutorial
  • Preset temperature and humidity monitoring target range and over range alarm mode
  • Replacement battery
• Feedback
• Responsible Vulnerability Disclosure