MOCREO

Usage Instructions

  • MOCREO Sensor Hub
    • Start the Configuration
    • Reset the Hub
    • Reset the Sensor
  • Instructional Video
    • How to Setup the MOCREO Temperature Sensor (ST3)
    • How to Setup the MOCREO Temperature Sensor (ST4)
    • How to do if Sensor data is not updated?
    • How to Preset Temperatureand Humidity Monitoring Target Range and Over Range Alarm Mode
    • The Way to Handle MOCREO Sensor Dropout Issues , Unpair and Re-add Sensors
    • How to Install and Setup Hub

Web Portal Instructions

  • Hub Web Portal
    • How to Access to Hub Web Portal
    • Associate Hub to an Account
    • Hub / Nodes Management
    • Choose Zigbee Channel
    • Check Hub Update
    • Download System Log
    • Dimmable hub status light
    • Alarm Schedule
  • App Web Portal
    • How to Access to App Web Portal
    • Upgrade the firmware of the hub via the app
  • Release Notes
    • IoT Hub
    • App / Portal

Support/FAQ

  • Hub
    • Setup
    • Data Storage
    • Troubleshooting
    • GeneralS
  • Climate Sensor - ST3
    • Setup
    • Alerts
    • Measure
    • Battery
    • Data Storage
    • Troubleshooting
    • General
  • Temp Sensor - ST4
    • Setup
    • Alerts
    • Measure
    • Battery
    • Data Storage
    • Troubleshooting
    • General
  • Temp Sensor - ST5
    • Setup
    • Alerts
    • Measure
    • Battery
    • Data Storage
    • Troubleshooting
    • General
  • Climate Sensor - ST6
    • Setup
    • Alerts
    • Measure
    • Battery
    • Data Storage
    • Troubleshooting
    • General
  • Temp Sensor - ST7
    • Setup
    • Alerts
    • Measure
    • Battery
    • Troubleshooting
    • General
  • Water Leak Sensor - SW2
    • Setup
    • Alerts
    • Battery
    • Data Storage
    • Troubleshooting
    • GeneralS
MOCREO
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  • Temp Sensor - ST7
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Temp Sensor - ST7¶

Setup¶

How can I distinguish your devices?

How to create an account?

How do I set up my new sensor?

How many sensors can I add to a gateway?

Why do MOCREO app for Android requires location permissions?

Alerts¶

How to configure alerts?

Measure¶

How often is the sensor measured?

What is the measurement range/accuracy of MOCREO Sensors?

Battery¶

How long will the battery last and how do I change the battery?

Where can I find reliable batteries?

Troubleshooting¶

Fail to add a sensor or update the data?

The sensor’s measured temperature does not match the expected temperature?

General¶

How to adjust the order of the sensors displayed?

Why does the temperature difference change greatly when the sensor is in the refrigeration layer?

How do I change the email used to login to my MOCREO account?

How to change the application login password?

Can I use the MOCREO sensor in my refrigerator, freezer, or walk-in cooler?

Can I use the MOCREO sensor outdoors?

How to switch between Fahrenheit and Celsius

How to remove a sensor from the application?

Can this sensor use Wi-Fi?

Responsible Vulnerability Disclosure

Is there a phone number for support/customer service?

What are the MOCREO Terms of Service? What is your data security?

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