Hub Web Portal

The Hub Web Portal is served by the Hub itself. Just like many traditional routers, the MOCREO Hub runs a web server at 80 port. Usually, this portal is only accessible from your local network. If you’d like to access from Internet, please use App Web Portal.

How to Access to Hub Web Portal

  • Make sure the Hub is connected to the Internet

    • Setup the Wi-Fi network according to the User Manual, by download the App and follow the instructions. Or plug in the network cable before booting, the Hub will use Ethernet to connect to the network.

  • Check the Hub’s IP address

    • On the MOCREO App: Menu>Hubs>Settings> IP Address.

    • Or check it on the administrative page of your router.

  • Log in to the Hub Web Portal

    • Via MOCREO App:
      • On the MOCREO App> Menu>Hubs>Settings> IP Address, then Click ‘Open Hub’s Web Portal’.

      • You are required to sign-in with a User Name: admin, Password: password.

    • Via PC:
      • In the same LAN (with the Hub), input the Hub’s IP address on a browser.

      • You are required to sign-in with a User Name: admin, Password: password.


Remember to modify the default password in [ Home ] > [ Admin Settings ]. If you forget the password, you will have to reset the Hub to the factory defaults.

Associate Hub to an Account

  • Connect the Hub to your router via the Ethernet cable, and then check the IP address of this Hub through the administrative page on the router, and then log in (input the IP of the Hub) to the Hub portal through the IP of the Hub (the default password is password). How to Access to Hub Web Portal.

  • Visit MOCREO Web Portal ( and log in with the registered MOCREO account.

  • After entering the web portal homepage, click [+]->[Connect to Ethernet]->copy Setup Token.

  • Back to the main page of the Hub portal, click [Setup]->Fill in the Setup Token you just copied.

  • Then the Hub will be successfully bound to your account.

Hub / Nodes Management

  • Click [ Home ] > [ Hub / Nodes Management ] > [ Manage ].

  • You can check the memory usage of Hub.

  • Click the [ Allow Node(s) Pairing with this Hub ] button to pair with other Sensor.

Choose Zigbee Channel

  • Click [ Home ] > [ Hub / Nodes Management ] > [ PAN ] > [ Reset Pan Parameters ] > [ Assign available channels while resetting the PAN ]

  • Then choose the ZigBee channel that prefer to apply

  • Click [ Reset PAN ] > [Perform Reset]

Check Hub Update

  • Click [ Home ] > [ Hub / Nodes Management ] > [ Hub ] > [ Check Update ]

Download System Log

  • Click [ Home ] > [ Admin Settings ] > [ System Log ], hit [ Enable System Log ], Set [ Level >= Debug ], [ 2000 lines ], Then [ Submit ]

  • Try to reproduce the issue. It’s recommended to reboot the Hub first.

  • After the issue happened, go back to [ System Log ], and click the download button on the top-right corner.

  • While requesting tech support, please attach this csv file with the issue.

Dimmable Hub status light

  • Click [ Home ] > [ Hub / Nodes Management ] > [ Hub ].

  • Set the brightness of the status light on [ LED Settings ], adjusting by percentage.

Alarm Schedule

  • Click [ Home ] > [ Sensors ] > [ Alarm Schedule ].

  • Syncranize your local time, then schedule the alarm. Click ‘Save’.

  • The alarm will be validated on the time period scheduled.