How to set up my new MOCREO gateway?
Can I use multiple gateways with one account? How do I add another gateway to my account?
How many sensors can I add to a gateway?
How many phones or other mobile devices can I use to monitor the same gateway?
Why do MOCREO app for Android requires location permissions?
Does MOCREO Cloud have an open API?
Will data be lost when the gateway is powered off or disconnected from the network?
Unable to bind the gateway to the account?
My gateway is offline/unable to access the internet.
Firewall Configuration for Devices Linking with Cloud
Network Requirements for Hub Device & Mobile Apps
How to change the Wi-Fi network of the gateway?
About how the Hub connects to a hidden Wi-Fi network
How do I change the email used to login to my MOCREO account?
How to change the application login password?
How do I change my password for Hub Portal?
How do I reset/delete the gateway from my account?
What is the MAC and IP address of the gateway?
What ports do I need to open for my gateway?
Can the gateway use an Ethernet jack instead of Wi-Fi?
Can the gateway be used directly to connect the router with POE via Ethernet cable?
Responsible Vulnerability Disclosure
Is there a phone number for support/customer service?
What are the MOCREO Terms of Service? What is your data security?