MOCREO

Usage Instructions

  • MOCREO Sensor Hub
    • Start the Configuration
    • Reset the Hub
    • Reset the Sensor
  • Instructional Video
    • How to Setup the MOCREO Temperature Sensor (ST3)
    • How to Setup the MOCREO Temperature Sensor (ST4)
    • How to do if Sensor data is not updated?
    • How to Preset Temperatureand Humidity Monitoring Target Range and Over Range Alarm Mode
    • The Way to Handle MOCREO Sensor Dropout Issues , Unpair and Re-add Sensors
    • How to Install and Setup Hub

Web Portal Instructions

  • Hub Web Portal
    • How to Access to Hub Web Portal
    • Associate Hub to an Account
    • Hub / Nodes Management
    • Choose Zigbee Channel
    • Check Hub Update
    • Download System Log
    • Dimmable hub status light
    • Alarm Schedule
  • App Web Portal
    • How to Access to App Web Portal
    • Upgrade the firmware of the hub via the app
  • Release Notes
    • IoT Hub
    • App / Portal

Support/FAQ

  • Hub
    • Setup
    • Data Storage
    • Troubleshooting
    • GeneralS
  • Climate Sensor - ST3
    • Setup
    • Alerts
    • Measure
    • Battery
    • Data Storage
    • Troubleshooting
    • General
  • Temp Sensor - ST4
    • Setup
    • Alerts
    • Measure
    • Battery
    • Data Storage
    • Troubleshooting
    • General
  • Temp Sensor - ST5
    • Setup
    • Alerts
    • Measure
    • Battery
    • Data Storage
    • Troubleshooting
    • General
  • Climate Sensor - ST6
    • Setup
    • Alerts
    • Measure
    • Battery
    • Data Storage
    • Troubleshooting
    • General
  • Temp Sensor - ST7
    • Setup
    • Alerts
    • Measure
    • Battery
    • Troubleshooting
    • General
  • Water Leak Sensor - SW2
    • Setup
    • Alerts
    • Battery
    • Data Storage
    • Troubleshooting
    • GeneralS
MOCREO
  • »
  • Hub
  • View page source

Hub¶

Setup¶

How to create an account?

How to set up my new MOCREO gateway?

Can I use multiple gateways with one account? How do I add another gateway to my account?

How many sensors can I add to a gateway?

How many phones or other mobile devices can I use to monitor the same gateway?

Why do MOCREO app for Android requires location permissions?

Data Storage¶

Does MOCREO Cloud have an open API?

Will data be lost when the gateway is powered off or disconnected from the network?

Troubleshooting¶

Unable to bind the gateway to the account?

My gateway is offline/unable to access the internet.

Setup Hub Troubleshooting

GeneralS¶

Gateway status lights.

Firewall Configuration for Devices Linking with Cloud

Network Requirements for Hub Device & Mobile Apps

How to change the Wi-Fi network of the gateway?

About how the Hub connects to a hidden Wi-Fi network

How do I change the email used to login to my MOCREO account?

How to change the application login password?

How do I change my password for Hub Portal?

How do I reset/delete the gateway from my account?

What is the MAC and IP address of the gateway?

What ports do I need to open for my gateway?

Can the gateway use an Ethernet jack instead of Wi-Fi?

Can the gateway be used directly to connect the router with POE via Ethernet cable?

Responsible Vulnerability Disclosure

Is there a phone number for support/customer service?

What are the MOCREO Terms of Service? What is your data security?

Next Previous

© Copyright 2023 MOCREO. All rights reserved.

Built with Sphinx using a theme provided by Read the Docs.