About how the Hub connects to a hidden Wi-Fi network
The MOCREO products currently cannot support directly connecting to a hidden Wi-Fi SSID. Below are two workarounds:
Temporarily change the SSID of the Access Point into an available one.
Add the Hub to your MOCREO account via MOCREO App/Web Portal.
After successfully having the Hub added, you may make that Wi-Fi into a hidden one.
Find the Hub IP Address: On the MOCREO App/Web Portal> Menu> Settings> Hubs> Hubs Setting, when you will find the IP address of the Hub.
Log into the Hub Portal:
User Name: admin
On the Hub Portal: Admin Settings> Setup> Wi-Fi> Then you may input the Wi-Fi that you prefer the Hub to connect. Then the Hub will connect. Then the Hub will connect to that Wi-Fi SSID.