Fail to add a sensor or update the data?

  • Android: First check if GPS and location permissions, as well as Bluetooth are turned on (differs depending on the model)

    • Android10 open

      • “bluetooth permission”

      • “location permissions”

    • Android12 and above open

      • “bluetooth permission”

      • “nearby devices”

  • iOS: Just need to open Bluetooth

  • Turn on the ST7 switch, see if there is a drop sound. If there is a drop sound, it means the device is normally turned on and playing voice.

  • After the ST7 is successfully added to the terminal device and is online, enter the “Sensor Settings” page, other terminal devices will not be able to receive ST7’s broadcast data.

  • When the ST7 is displayed as offline within the effective communication range of the terminal device, it is necessary to turn off Bluetooth and turn it on again.

Please click to view, How to set up sensor ST7