Fail to add a sensor

  • Make sure that the Hub firmware is the latest version (Menu >>> Hubs >>> Hub Settings >>> Firmware Version >>> Click Check Update to check if the Hub firmware is the latest version).

  • Add a sensor without correct steps. Please re-add the device according to the instructions on the app.

  • The distance between the Hub and the sensor is too far. Please shorten the distance between the Hub and the sensor. Then try to add the sensor again.

  • There are too many sensors under this Hub. (The Hub can add up to 10 sensors at most)

Please click to view, how to set up sensors ST4 , ST3