Data Security

Data Center

MOCREO Cloud runs on AWS, with high-level data center hosting. For more compliance information, please visit AWS Security and AWS Compliance.

Principle of Least Privilege

We only collect the minimum information necessary to provide our service. Our professionally trained team can only access data that is required to perform their job.


All transmissions between Sensors and Hub are encrypted with AES-128.
The connection between Hub and cloud server are WPA2/WPA3/TLSv1.2 protected.

Decommissioning and Data Removal

All user data is stored on the AWS, which follows the strict deactivation policy outlined on page 8 of its security white paper: “AWS uses the techniques detailed in DoD 5220.22-M (“National Industrial Security Program Operating Manual “) or NIST 800-88 (“Guidelines for Media Sanitization”) to destroy data as part of the decommissioning process.”

Uptime and Reliability

We constantly monitor our service performance and have automatic notifications to ensure rapid response for service interruptions. All code is audited and approved by engineers before deploying to production servers. We also monitor updates from the security community and immediately update our systems when vulnerabilities are discovered.

Privacy Policy on Products

The entire MOCREO solution can be set up via free MOCREO Applications (App/Web Portal). Devices (IoT Hub, Node) are configured by the MOCREO Cloud service, which only runs on servers located in AWS. All data stored in the MOCREO Cloud is completely anonymous. It does not permit any conclusion about the user’s identity and individual usage behavior. In addition, all communications between Hub, Node, Cloud and Applications are encrypted. Regardless of whether you are using the MOCREO Applications or not, MOCREO Applications will never reveal your personal privacy data, and the anonymity of users data is protected 100%

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