Q & A
After shipment, the MOCREO team will update the tracking number to you via email.
If all items are purchased on the same day, we will do our best to ensure they are all delivered at the same time. Products purchased on different dates are less likely to be delivered together.
Sorry, we are unable to change shipping information once the product is on its way.
If the product you receive is not what you purchased, or if you have other issues with your order, please contact customer service at [email protected].
Please email us immediately with your order ID number, photos of the shipping label, SKU model number on the front of the product box, and photos of all products you receive. Send all photos to [email protected]. We will help you solve the problem.