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Help Center

Setup

How do I change my account password?
How to change the WiFi Hub is connected to?
How to Charge the Sensor

Troubleshooting

What do the colors of the app cards mean?
What does the Hub (H1B, H2) indicator light mean?

Download

User Manual
- Articles coming soon
Datasheet
- Articles coming soon
White Paper
- Articles coming soon

Product Information

What is the battery life of the sensor?
Do MOCREO products support 5GHz WiFi?
How many Hubs do I need to setup?
Does the Hub only support Wi-Fi connection?
Do I need to pay a subscription fee?
MOCREO LS1, LS2 & H5Pro: Product Tips
MOCREO LW1 Remote Water Leak Detector: Protect Your Home with Peace of Mind

Features

Can I monitor devices in multiple locations using one app?
Can I share the device to others?
Will the device automatically reconnect after a power or internet outage?

Featured Articles

About MOCREO

MOCREO provides versatile sensing products designed to capture essential data from the physical world. By leveraging innovative IoT technology, we deliver real-world impact across diverse applications.

Our commitment to offering cutting-edge solutions addresses the dynamic needs of our customers, ensuring reliable environmental monitoring in various settings. With MOCREO, you can always have peace of mind.