Smart App vs Sensor App
At MOCREO, we are dedicated to providing reliable and easy-to-use monitoring solutions. To best serve both our new and long-time customers, we offer two excellent application platforms: the MOCREO Smart App and the MOCREO Sensor App.
This guide will help you identify which app corresponds to your products.
MOCREO Smart App (Recommended)
The MOCREO Smart App is our latest and most feature-rich platform, designed to unlock the full potential of your monitoring setup. It supports our newest hardware and provides an all-in-one experience with expanded capabilities.
We recommend the MOCREO Smart App system for all new users looking for the most versatile and future-ready solution.
* Use the MOCREO Smart App if: You have our LoRa Hub (e.g., H5Pro, H6Pro) or newer BLE Hub models (e.g. H5Lite, H3, H4).
MOCREO Sensor App (Classic Platform)
The MOCREO Sensor App provides a stable and dedicated experience tailored for a specific selection of our classic devices. It is a robust and reliable platform that has served our customers for years.
Please be assured that we are fully committed to the continued maintenance and support for the MOCREO Sensor App and its compatible products. Our goal is to ensure a dependable and seamless experience for all its users.
* Use the MOCREO Sensor App if: Your product instructions specifically mention it, or you have one of our classic BLE Hub models (e.g., H1, H2).
Our Commitment to You
Whether your products pair with the MOCREO Smart App or the MOCREO Sensor App, you are a valued member of the MOCREO family. We stand behind all our products and are here to support you.
If you are ever unsure which app to use, please check your product’s user manual or visit our Support Center for detailed compatibility lists.
System Comparison
| Aspect | Smart App  | Sensor App  | |
|---|---|---|---|
| Supported Hub | LoRa+BLE Hub: H5Pro, H6Pro | BLE Hub: H5Lite, H3, H4 | BLE Hub: H1, H2 |
| Supported Sensors | All MOCREO Sensors (except ZigBee Sensors, ST7CL, NM1) | BLE Sensors | BLE Sensors |
| Supported Standalone Device | NS1, NS2, NM2 | ST7CL, NM1 | |
| Typical Coverage | Multi-floor, long-range, stronger penetration — ideal for complex environments | Single-zone / short-range | Single-zone / short-range |
| Typical Scenarios | Warehouses, multi-zone retail & restaurants, basements, cross-floor coverage | Kitchens, cabinets, rooms | Kitchens, cabinets, rooms |
| Key Advantages | Highly scalable, advanced software features, future-proof upgrades | Scalable, upgradeable software | Budget-friendly, easy to get started |